Rollins Inc

Massive problems, numerous phone calls, letters and inability to log in in spite of documentation of payment last month. Terrible website and customer service.

It is impossible to set up autopay on your payment portal. I have had conversations about this many times in the past year.

I have even emailed screenshots of the error messages I receive when trying to set it up. Surely in a large company like yours, someone has the intelligence to actually make it work!

These people are horrible to deal with. Service tech's do not show up for appointments but bill you for services that were never performed.

Then dealing with their customer service is a farce! Run around, multiple calls, different agents and nothing ever gets resolved. Then they try to bully you by threatening to send you to collections.

Bottom line hire anyone but these people. It is a billing racket!!

The UKG app isnt working right. I need tech support.

Please help me. Why is it so difficult to get help from tech support?

Great fast service. Easily switched in a timely manner.

Good sense of humor.

Went over all options. Phone answered in a timely manner.

I'm not a pissed customer. I was trying to get to Rollins tech support. Don't put words in my mouth.

I was unable to view my account. My email address was not recognized or my social security number. I was disappointed.

i called the customer service department for my May payment. i am an orkin customer.

i paid a double payment. it did not post to my account. they are showing a missed payment and late charges. i am searching my bank records for proof.

i will reach back out Monday.

$106. payment.

i made a payment with a customer service agent $100. which never posted to my account.

Now i have past due and bad issues on my credit report. i will provide proof on my statement .

not available right now. i will call on monday.

This company didnt allow me to obtain all of my certificates of completion from ukg after I was in an accident on clock. And then now they have me locked out of where I am supposed to get tax forms, and havent even answered me back all day, and they wont send forms for taxes like a normal human being.

Education was phenomenal.

Ill never forget what I learned there. But youre just a number here.

Thank you for your

Our response and work the customer service did. I've had I'd theft and this is a letter I have , been sent different ones from different organizations such as the V.A.

, Amazon. Banks and now you. All is false information. This includes a courthouse sending me a court date for a crime I supposedly committed.

But the last thing this county and state had on me was a driving ticket in 1997. I don't know the intentions of whoever but I'd like to thank you for responding.

As long as trasunion exifax and experien whom i checked with. Doesn't have on record I'm ok for now.

What I was signing up for was not made clear to me nor explained fully. Then when I tried to contact company, youre prompted to send an email, not call.

So they received my email & a month went by with no reply. Phone number given online for customer service is only for shareholders!

I was unable to access total amount paid or owed online. You can finally reach a live person only after jumping multiple hoops!

Was transferred and No one awnsered the phone just looking to see if they saw my resume and no one was in the office.